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Snapware Support

Warranty

Warranty

2yr limited warranty for Pyrex glass base and lids.

Instant Brands Australia Pty Ltd promises to replace this SNAPWARE® plastic lid if it is found to have a defect in materials or workmanship. These warranties do not cover damage resulting from misuse, negligence, accidental breakage or attempted repair. For these warranties to apply, the owner must follow the applicable Safety and Usage Instructions set forth above. These warranties do not apply to items that are: used while camping; used commercially or institutionally; or damaged while moving or in related storage. If the exact item is not available, it will be replaced with a comparable item. Incidental and consequential damages are expressly excluded.

If making a warranty claim, KEEP THE PRODUCT, you may be asked to return it.

Please contact our Consumer Care Center for warranty claims.

General

SNAPWARE® TOTAL SOLUTION® GLASS BASE

PYREX® GLASS Vessels

FAILURE TO FOLLOW THE WARNINGS BELOW MAY
RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE, OR MAY CAUSE YOUR GLASSWARE TO
BREAK OR SHATTER IMMEDIATELY OR LATER.

Avoid sudden temperature changes to glassware.

DO NOT: add liquid to hot glassware;
place hot glassware on a wet or cool surface; or handle hot glassware with a
wet cloth. Allow hot glassware to cool on a cooling rack, potholder, or dry
cloth. Allow hot glassware to cool before washing, refrigerating or freezing.
Preheat oven before inserting glassware.

DO NOT use on or under a flame or other
direct heat source, including on a stovetop, under a broiler, on a grill, or in
a toaster oven. Add a small amount of liquid sufficient to cover the bottom of
the dish prior to cooking foods that may release liquid. Avoid handling hot
glassware without dry potholders.

DO NOT: use glassware to microwave
popcorn or foods wrapped in heat-concentrating material (such as special
browning wrappers); heat empty or nearly empty glassware in microwave,
or
overheat oil or butter in microwave. Be careful when handling broken glass
because pieces may be extremely sharp and difficult to locate.

DO NOT use or repair any glassware that
is chipped, cracked or severely scratched.

DO NOT drop or hit glassware against a
hard object or strike utensils against it.

PYREX® Glassware can be used for cooking,
baking, warming, and reheating food in microwave ovens and preheated
conventional or convection ovens. PYREX® glassware is dishwasher safe. This
product is intended for normal household use only.

AVOID SUDDEN TEMPERATURE CHANGES.

DO NOT place hot glassware on wet or cool
surface. Allow hot glassware to cool on a cooling rack, potholder or dry cloth.

DO NOT use on or under a flame or other
direct heat source. Add a small amount of liquid sufficient to cover the bottom
of the dish prior to cooking foods that may release liquid.

DO NOT overheat oil or butter in
microwave.

When using in a microwave, unlatch lid
and offset slightly from container.

PYREX® glassware can be used for cooking,
baking, warming, and reheating food in microwave ovens and preheated
conventional or convection ovens. PYREX® glassware is dishwasher safe. This
product is intended for normal household use only.

SNAPWARE® PLASTIC LIDS AND/OR VESSELS

Snapware plastic containers and lids can be used in a microwave oven, refrigerator, or freezer. When using in a microwave, unlatch lid and offset slightly from container. Larger capacities may exhibit leakage after prolonged microwave use.

DO NOT use in a conventional or convection oven.

DO NOT Use On or Under a Flame or Other Direct Heat Source, including on a stovetop, under a grill, on a grill or in a toaster oven.

Avoid cutting food inside the vessels with sharp utensils.

To prevent staining and blistering of plastic, avoid overheating of high-fat foods, sugar, oils and tomato sauce.

 

WRITE ON LID USE

In order to make use of the write-on space on your lid please follow these instructions:

To write on lids: Use a soft tip non-toxic permanent marker or a soft tip wet erase marker. Writing should be contained to the write here area and marking on the textured areas should be avoided. You will not be able to remove the ink if it is on the texture area.

To Remove Markings:

Wet Erase Marker - Simply wash the lid by hand or in the dishwasher.

Permanent Marker - Gently rub off using a soft dry dish cloth, paper towel or tissue.

Other Considerations: Should the ink become hard to remove, you can use a few drops of isopropyl alcohol to removewriting.

CLEANING

Before first use, wash vessels and lids thoroughly.

PYREX® glassware and SNAPWARE® lids are dishwasher safe, and may also be washed by hand. When using dishwasher, load dishes to avoid bumping against other items during dishwashing cycle. Use non-abrasive cleansers. If scouring is necessary, use only plastic or nylon cleaning pads, again with non-abrasive cleansers.


Avoid abrasive cleaners and scrub pads.